Water Damage Service Overview


Water damage

​Water damage can be a serious matter, call now for help.

​Whether it is a broken pipe, a leaking water heater, or a flooded structure, water damage​ can ruin your possessions and cause structural damage. This impact can be reduced by prompt and proper action. Brighten Restoration has years of experience in water extraction, drying, repairs and mold remediation. Our specialists are trained and certified in all of the industries standards and techniques no matter the size of the job. At Brighten Restoration we understand that a disaster can happen anytime, so our specialists are available to answer calls and respond 24 hours a day 7 days a week.

If you have water damage contact Brighten Restoration Immediately. While you wait for our arrival check out our water damage tips section for things you can do to limit damage.

Our Services Include

  • Complete water extraction
  • Structural and content drying
  • Deodorization and odor removal
  • Mold ​inspection and removal

​You Can Expect

  • Response within one hour
  • Professional and knowledgeable technicians
  • Fully-detailed estimates
  • Complete coordination with your insurance company
  • Personal contact to keep you informed on the status of your project.

​​Why you should choose Brighten Restoration

  • ​We are a local family owned business. Therefore, we take pride in what we do and ​will make sure that every job is done right and leave each customer ​satisfied with our work.
  • ​Brighten Restoration responds quickly to water emergencies. We will have technicians at your door within hours of your call. A quick response can limit damage to the affected areas, and reduce cost for you.
  • Brighten Restoration water damage technicians specialize in the water removal process. Each water damage technician holds and maintains a WTR (Water Damage ​Technician) and ASD (Applied Structural Drying) Certification through the IICRC (Institute of Inspection Cleaning and Restoration Certification).
  • ​We use state of the art equipment and monitoring devices. Th​is equipment helps ​find hidden moisture, and ensures that the water removal process is done quickly and thoroughly.

​Water Restoration Process

If you read our section on Insurance coverage, you now know that the insurance companies are not in the business of paying out claims. This is why our Oregon technicians follow the Water Restoration process. Our restoration process covers every aspect of the water damage that your insurance company is looking for. Following these six steps allows us do a thorough job. It also ensures that you will get the coverage you need for your water loss. In the following sections we will show you how each step works and what it entails. If you haven’t already, check out our homepage or Facebook page to find out who we are and what we do.

​Step 1 - Emergency Contact

​Step 2 - Water Damage Inspection

​​​​​​Step 3 - Water Removal / Extraction

Step 4 - Dryin​​​​​g and Dehumidification

Step 5 - Cleaning and Sanitizing

​Step 6 - ​Restoration

Water Damage Tips

When you run into water damage in your home or business your biggest concern should be safety.

​ A few questions to ask yourself:

  • Are you or others safe to stay in the building?
  • If so are there any slip and fall hazards to worry about?
  • Could there be any electrical hazards, such as ​electronics ​in the water ?
water leak in wall

​Tips to minimize Water damage​

  • ​Remove excess water by mopping and blotting
  • ​Wipe excess water from wood furniture after removing lamps and tabletop items
  • ​Remove and prop wet upholstery and cushions
  • ​Place aluminum foils or wood blocks between furniture legs and wet carpeting
  • ​Turn air conditioning on for maximum drying during the summer months
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    ​Remove colored rugs from wet carpeting to avoid staining
  • ​Remove art objects to a safe, dry place
  • ​Gather loose items from flooring

​Things ​you should avoid doing

  • ​Do not leave wet fabrics in place. Hang furs and leather goods 
  • ​Don't leave books, magazines or other colored items on wet carpet or floors
  • ​Refrain from using your household vacuum to remove water 
  • ​​Avoid using the television or other household appliances
  • ​Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where the ceilings are sagging

Water Damage Insurance - Are you covered?

water damage Insurance

According to the American Insurance Association, “water damage claims have been growing faster than any other component of homeowners insurance.” ​Water damage can come from natural disasters, plumbing failure, and a range of other sources. Water damage insurance is a much debated, often confusing topic of first party property insurance. Homeowners often wonder how much water damage insurance coverage they may ​receive in the event of serious damage from water.

​Handling water damage in the home is typically costly and time-consuming. For this reason, making sure that your homeowners policy covers this type of damage is imperative. Most homeowners policies will not cover flood damage. However, many do cover certain types of water damage. Being aware of the details of your coverage is essential. In most cases, homeowners are unaware of their policy specifics when disaster strikes. At this time, it is often too late. Therefore all homeowners and property owners must ensure that they are aware of their current coverage.

Finally, those living in vulnerable areas in the United States may want to consider purchasing flood insurance from the National Flood Insurance Program (NFIP), which is a separate policy. 

Call us before you file an Insurance claim.

Flood Damage Insurance

​Contact Brighten Restoration before you speak with your agent, or the claims department​ to ensure that your water damage insurance policy ​covers​ the water damage. I say this because insurance companies aren’t in the business of paying out claims. Their agents and claim representatives are trained to ask certain questions that with the correct response from the homeowner will automatically allow them to deny your claim. Our technicians know what “trigger words” these companies are looking for and can help make sure your claim gets the payout you need. Following our restoration process, we will be able to collect all the necessary information that your insurance companies are looking for.

Water Damage F.A.Q.

​Is water damage covered by insurance?

​What type of water damage isn't covered by insurance?

​Can mold grow from water damage?

What are the sources of Water Damage?

​What are some warning signs of water damage?

​How long does the water damage restoration process take?

​How much does water damage cost to fix?

​​How do​​​​ certified technicians typically handle water damage?